You guys have been fantastic and really made the whole process painless. Thanks a million.
I have recently started using Westhill Insurance for both my personal and companies insurance. Unfortunately, I had to make a claim. Deniz handled the claim in a friendly and efficient manner. I will be recommending Westhill Insurance to my friends and colleagues.
After calling every other company and speaking to 'robots' asking the same questions, when I spoke with Westhill Insurance I was relieved to speak with someone who knew what they were talking about!
I just wanted to drop you a line to say thank you. I have once again received exemplary service from Claire Bibby. She really is a star! Nothing is ever too much trouble. She is always reliable and efficient and a real pleasure to deal with. I am delighted to be a customer of Westhill and look forward to doing business with you for many years to come.
I would like to thank you for the advice you gave me recently when I lost my spectacles and queried whether they were covered by the policy. You established I could make a claim and gave me the contact number at Legal and General claims department. I am pleased to report they accepted the details of my claim by telephone and settled it immediately minus the policy excess. Their cheque arrived within seven days.
Following the floods we have suffered in recent years I really thought it would be impossible to get insurance for our home. Thanks, Westhill, for making the whole process so easy and affordable.
Westhill Insurance offer a very professional and efficient service. My insurance policy was set up very promptly with very little hassle or stress. Westhill were able to advise me on the correct policy. I would highly recommend Westhill Insurance to anyone considering insuring their Buy to Let properties.
Although Westhill Insurance weren't quite the cheapest, I insured with them anyway, they were really helpful and I think paying a few extra pounds for good service pays for itself. They are also calling me when my contents insurance is due for renewal in May.
I just want to thank you and your team for the excellent service you provided with my recent roof damage claim. You handled the claim in a most expedient manner and based on your friendly manner and efficiency I will have no hesitation in recommending Westhill to my friends and colleagues.
In this day and age it seems I'm forever listening to either automated systems, customer advisers in other countries or simply on hold for half of the day, Westhill Insurance consistently pick up the phone within a couple of rings, keep their promises to call back and still have the same staff I was speaking to over 4 years ago - well done!
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