I always wanted a job where no two days are the same – and thankfully, I have found it at Westhill Insurance! Previously I worked for another fairly local broker, dealing with Commercial Insurance. This was my only brief and in 2011 I came to work at Westhill and to have the opportunity to work in other sectors of insurance. Here, I get to manage Motorcycle insurance and some Household and Liability renewals as well, and I deal with one of our biggest clients Axis Europe PLC, handling their Motor and Liability claims.
It is always satisfying to retain business, and retaining our clients at renewal time is a really satisfying aspect of my work. On the other hand, securing new business is thrilling and I like hunting down the best policy options for new clients and quoting and closing the business. Long term relationships with clients is part of what Westhill is all about, and the continuity of dealing with people is something I enjoy, and my ambition is to maintain the high renewal retention rate on which we pride ourselves.
We also cover more unusual risks, such as flood and subsidence risks on property policies and I like the fact that we can often find people cover when they are sure they will never find it! I like the challenge of finding solutions and working on all aspects of claims handling.
When I am not at work, I like to spend time with friends and family – preferably somewhere hot and sunny! I like to keep fit so I do run quite a lot. I try to raise money for Cancer Research UK at least once a year and have completed some London 10k runs in the past. Last October I took part in Pretty Muddy (it is as messy as it sounds!) and I am doing the Race for Life in July. I also enjoy Zumba and am about to return to Salsa, something I have neglected for a while.
On 10th May I am getting married to Peter, so 2014 is going to be an exciting time for me, both at work and at home!