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Meet Louisa Mayfield, Account Handler

I joined Westhill on 6th January 2014 to take up my role as an Account Handler, leaving a position as an underwriter with a High Net Worth insurer in the City which I had held for four years. The time felt right to move on, and Westhill were a known quantity to me as I had had dealings with them when I was an underwriter: I never failed to be impressed by their attention to detail and their excellent customer service levels. I wanted to work for a company that put their clients first and I don’t believe you will find a company more customer focused than Westhill. Prior to joining the insurance industry I was still in the peripherals of the financial sector, but as Head of Events, a role I enjoyed for ten years.

Westhill is a company keen to train and develop their team. My role predominantly involves arranging insurance for all my clients’ needs. At my previous job I dealt with Household and Motor insurance whereas now I am insuring commercial and fleet risks as well. It is great to have the opportunity to increase my knowledge and experience; the learning curve of moving from underwriter to broker is both challenging and exciting - I am thoroughly enjoying the whole experience. An additional part of my role is to increase awareness of the Westhill brand and so networking is also part of my remit, which I do via the ABC breakfast network.

To me, the perfect end to a busy day or week is to relax with my two children – and we all love the outdoor life. We can be found out and about in the great outdoors enjoying camping, festivals and cycling – which provides me with the exercise I am not getting when sitting at my desk! Whilst we all love the countryside, we also enjoy being at the coast watching the sea, the perfect antidote to our usual busy lives!

Contact Westhill Insurance Services, today.

Posted By Ryan Jennings on 15th February, 2014