I have been at Westhill for ten years now and have witnessed huge changes in both the insurance industry and at Westhill itself. For businesses to succeed, they need to change and grow – which is exactly what I love about Westhill: we don't keep still, we push forward – always putting clients first and making sure we engage with them, as well as with the insurance industry as a whole.
I've always been in insurance, dealing with both personal and commercial insurance, and have worked my way up through the roles of office junior (with Swinton Insurance) , administrator, new business executive and office manager to Commercial Director – and gained CII qualifications along the way! As my title suggests, I am involved in generating new business for Westhill as well as managing and helping staff, with special emphasis on the sales team. Staff development is a key part of my work, as Westhill works hard to ensure all the staff are valued and develop their careers. Building relationships with suppliers, clients and staff is what makes the business successful, and is a very important and enjoyable part of my role.
For me, there is no typical day at work – and as I thrive on challenge, that suits me perfectly! As Commercial Director I take day to day responsibility for the underwriting and placement of our clients' business, matching our customers with the right product for them. This involves really understanding what the client needs, so that we provide them with the best products to suit their lifestyle, pocket and insurance requirements. I enjoy dealing with people and knowing I have helped them gives me a real buzz – we are a professional, friendly team at Westhill: we work hard to deliver the best service we can and the days absolutely whizz past!
When I am not at work, my time is spent taking my son to football, swimming and all the other activities a busy six year old has scheduled! It's lovely enjoying his social life as much as my own – but for grown-up fun, I enjoy a good meal and a glass of wine and the company of my lovely friends. It is important to wind down sometimes, and get energised for the next challenge!
Contact Westhill Insurance Services, today.