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If the water rises, what should you do?

We have all been warned to be alert for flooding, but if the worst was to happen, would you know what action to take with regard to your insurance and your belongings? Here we offer a few useful tips which will help you should you find yourself under water.

If you have been affected by flooding, here are some things you need to do:

> Call your insurer as soon as possible to begin the claims process
> Personal safety for yourself, your family and neighbours is the most important thing, so don't take unnecessary risks to protect your possessions. Remember to ensure vulnerable people such as the elderly and young children are kept close at all times
> Keep pets under control and make sure they can't stray into dangerous flood waters.
> It if is safe to do so, and you feel your home may be at risk of flooding, prioritise sentimental items such as photographs, family heirlooms and antiques and move these upstairs.
> Put together a flood kit for the family including identification, an extra layer of clothing, mobile phone, keys, wallet, medication and details of those you need to contact - and keep these at hand at all times. Packing a small rucksack means you can carry these items and still keep your arms free.
> Keep a close eye on the weather forecast and listen out for news on the risks of further flooding
> However difficult it may be to leave your home in these circumstances, follow the advice of the emergency services at all times
> When flood water disappears ensure that the damaged areas are disinfected and deep cleaned

Seek out the advice of your insurers before you take any action regarding your possessions or property if they are damaged by the flooding. Westhill Insurance Services can offer pragmatic and sensible advice as to how to protect yourself against future flood claims, as well as any difficulties you are currently experiencing. With a dedicated and sympathetic team of real people waiting to help, you can get professional advice straight away. Make sure our phone number is stored in your mobile as well as your insurance document references, if possible.

With over 5 million people at risk from flooding at either home or work, a great deal of people could be affected. Be brave, stay calm and make sure you have all the steps in place to help you should the waters rise. Know also that Westhill Insurance Services are here to serve, so call us and see if we can help you hold back the tide of unwelcome water.

Contact Westhill Insurance Services, today.

Posted on 15th December, 2012