What our customers say...


At Westhill Insurance we pride ourselves on having clients that stay with us year after year. That doesn't happen just because we get the best insurance deals for clients, but is mainly because our clients feel valued. From ensuring that clients are buying insurance to fully cover their needs, through to providing full assistance in the event of an insurance claim, our feedback from clients throughout the UK shows why we continue to grow and grow.

For your convenience we have provided some of our client testimonials in groupings below so that you can see what clients say about the service provided for the insurance type you may be interested in.

Buildings Insurance Contents Insurance Car Insurance
Van Insurance Fleet Insurance Business Insurance
Unoccupied Home Insurance Listed Buildings Insurance Motorbike Insurance
Liability Insurance Thatched Property Insurance Subsidence Insurance
Tipper Truck Insurance Flood Risk Insurance


Business Insurance (Back to Top)
Westhill were recommended to me as a broker with excellent rates for commercial insurance and they certainly lived up to that reputation. I have made significant savings for my business and now benefit from increased cover too. I have recommended your service to other members of my business network.
W Y, Southend

I have always used what is considered to be one of the leading insurers - but no more! I approached Westhill for a quote for my car insurance. Their service was extremely professional, polite, helpful and swift. Within a short period of time I had a quote for my car insurance which far better suited my needs - and saved me hundreds of pounds in the process. I would recommend Westhill Insurance to anyone, no matter what type of insurance you need (and incidentally, they also take care of my public liability and business insurance now too!)
A A, Sittingbourne

There’s a misperception that just because an insurance company (or insurance comparison service) advertises widely, it means it can get a good deal for you. From experience I know that there’s a big difference between getting what appears to be a good deal (i.e. cheaper car insurance) and what is actually a good deal (car insurance that takes into consideration everything of importance so that in the event of a claim, you’re properly covered). Myself and my fiancé drive our cars, insured through Westhill, safe in the knowledge that we’re covered for all eventualities because Westhill take the time to cover everything in detail.
A H, Herne Bay

A big thank you to Paul at Westhill Insurance who managed to save us money when our Business Insurance was up for renewal. It was quick easy and dealt with very professionally with no stress involved. I am now looking forward to when my car insurance is due to contact Westhill again.
A P, Medway

When our previous insurers withdrew cover because of our motor racing activity, we were really struggling to find an alternative. We are grateful to Westhill Insurance for finding us a new insurer, allowing us to concentrate on our business.
B M, London

....... and when he looked at our existing policy, Paul pointed out we were not covered for what we thought we were. Thankfully, we now have appropriate cover and I am so pleased we found Westhill - we will certainly come back for our other insurance requirements.
F C, Chelmsford

Like all businesses, I am always interested in bottom line savings and although I had no reason to question my previous arrangements, Westhill asked for the opportunity to quote for my business and succeeded in providing better cover at a lesser premium. I have since switched my fleet insurance to Westhill too. The level of service I receive is the best I have had from any insurance broker.
D R, Faversham

....... to an organisation the size of ours, insurance is very important and the premiums substantial. We do not take the decision to switch providers lightly, but I am pleased we chose to instruct Westhill - we have benefitted from a reduction in our insurance spend and they give us exemplary service.
J G, Sidcup

Listed Buildings Insurance (Back to Top)
..... we had previously encountered great difficulty in getting insurance for our Grade II listed home, but Westhill made the entire process really easy. Thanks, we'll be back!
Mr & Mrs J S, Sale

……………to express my appreciation for all your help & support. This is in marked contrast with a number of other insurance companies that we have had to deal with in recent days. I would have no hesitation in recommending your company to friends & family.
P W, Forest Hill


At last I have found a broker who understands the complexities of owning and insuring a Grade II listed building. I just wish I had known about Westhill before!
Ms Y W, Oxford

When I rang you, you made me feel like you understood what I was asking and you went the extra mile to explain the cover which filled me with confidence, so even though your quote was more expensive I’ve decided to go with you.
Mrs J L, Ashbourne

The real test of any insurance is what happens when you make a claim. Westhill's claims service was everything I could have asked for and my claim was settled with the minimum of fuss - thank you.
B L, Maidenhead

When I think of all the time I wasted on comparison sites trying to get insurance! I never realised it could be so difficult to get cover for a listed building. Now, thanks to Westhill, I know better and I certainly won't be wasting my time again.
Mr K O'F, Brighton

We are delighted with the cover (and premium) Wayne arranged for our home insurance. Grade II listed buildings are not easy to get insurance on and we're so glad to have found your company.
Mr & Mrs L, Canterbury

.............. and would you please pass our thanks on to Deniz, who was a pleasure to deal with and certainly knows what she is talking about when it comes to insuring period property.
W & R D, Ipswich

Deniz at Westhill Insurance managed to beat all the other quotes I had from some of the big brand names.
P S, Folkestone

In my experience, insurance internet sites are no good for Listed Building insurance. I'm so glad I found Westhill. Wayne explained everything to me and paid great attention to detail. I will be in touch in May when my car insurance falls due.
Mrs J, Newport

Thatched Property Insurance (Back to Top)
We really struggled to find anyone to insure our thatched cottage, so we were so pleased to find Westhill. Special thanks to Wayne for his patience and professionalism.
Mr & Mrs H, Northampton

I had heard various tales of woe concerning thatched property insurance, so I must have just got lucky in finding Westhill. I would recommend anybody with concerns over their thatched property insurance to contact Westhill.
D A, Sittingbourne

This note is to say how impressed I have been with Wayne. I have found him to be courteous and very efficient in his dealings with me regarding the insurance of a holiday cottage my wife and I have just purchased. I would certainly recommend Westhill Insurance and will consider them when other of our policies become due for renewal.
P M, Colchester

We spent ages trying to insure our property through the comparison sites but nobody gave us confidence they were geared up for insuring thatched buildings. We are so pleased to have found Westhill. Deniz is extremely knowledgeable and she provided us with the right cover at a very reasonable price - so, thank you.
Mr & Mrs P McK, Stafford

I would advise anyone owning a thatched-roof property to contact Westhill Insurance, they really know what they are talking about.
Mrs D B, Swindon

Flood Risk Insurance (Back to Top)
I’ve had trouble getting cover ever since the floods of ’07 and the increase I was quoted this year was ridiculous........... thank you for arranging my new policy – you’ve saved me over £200.
Mr B Hogg, Sheffield

Although we’ve never had a flood, our premiums kept going up because, apparently, we’re in a flood risk area! Westhill provided better cover for less. Thank you.
Mrs J Wiggins, Crawley

Thank you so much for dealing with this matter so quickly and efficiently. I really appreciate your efforts on my behalf.
P.S. I shall certainly spread the word on the Island regarding your Service!
M J, Shetland Islands

We appreciate all your help in sorting this out - we know it's not been easy but you have been fantastic! Many thanks, Jill & Richard.
Mr & Mrs W, Wakefield

Thanks for sorting my home insurance – at least if we get flooded out again this year, I know we’ll be properly covered.
J Sanders, Ipswich

Our neighbours recommended you to us and we're glad they did. Owning a Grade II listed building and living in a flood risk area has always presented problems when it comes to insurance and yet you made the process a simple one. Thank you.
Mr G H, Shrewsbury

Buildings Insurance (Back to Top)
After calling every other company and speaking to 'robots' asking the same questions, when I spoke with Westhill Insurance I was relieved to speak with someone who knew what they were talking about!
Mr C T, Norwich

Following the floods we have suffered in recent years I really thought it would be impossible to get insurance for our home. Thanks, Westhill, for making the whole process so easy and affordable.
C S, Worcester

Although Westhill Insurance weren't quite the cheapest, I insured with them anyway, they were really helpful and I think paying a few extra pounds for good service pays for itself. They are also calling me when my contents insurance is due for renewal in May.
Mr K A, Birmingham

In this day and age it seems I'm forever listening to either automated systems, customer advisers in other countries or simply on hold for half of the day, Westhill Insurance consistently pick up the phone within a couple of rings, keep their promises to call back and still have the same staff I was speaking to over 4 years ago - well done!
Ms S C, Sidcup

Contents Insurance (Back to Top)
I don't usually write letters of praise, because I expect to get good service. However, the way my burglary claim was dealt with was first class and most welcome at such a stressful time - well done Westhill.
Mr I A, Potters Bar

As a new client I would like to say how much I appreciated the service that I received from your collegue Hannah, she was cheerful, efficient and charming, and gave me confidence that the purchase of my home/contents policy was being dealt with in a proffesional manner.
Mr S W, Essex

In all my dealings with your staff I have found them to be both knowledgeable and professional. I now have all my insurances with you.
Mr B B, Wellington

I have used Westhill for years for my bike insurance, but I never realised you would be so competitive for my home contents too. I would have no hesitation in recommending you to others.
A H, Slough

Please thank Deniz for all her efforts. In these days of automated telephone responses, call centres and emails, it has been so refreshing to do business with a company where I can get to talk to a real person.
Mrs V, Plymouth

.......... please also thank Damien for his advice on my home contents policy, it is so rare to actually get to speak to somebody nowadays and for anybody to take the time to make sure you understand what they have said. I will recommend Westhill to my friends.
Mrs M C, Swansea

My son said you provided the best quote for his motorbike policy and so I thought I'd try you for my home insurance - I'm so glad I did, your quote and service was the best I found. Thank you!
Mr J P, Bournemouth

Car Insurance (Back to Top)
Just to let you know I have received the policy documents, thanks, and they are all in order. Thank you for the highly efficient service you have provided, I will be in touch when my daughter's car insurance is due for renewal.
Ms C, Stevenage

Wayne, thank you for your very prompt attention to my enquiry. I am very impressed with your speed of response and of course pleased with the outcome and savings. Once again, thank you for the excellent service that your company has provided.
G G, Sittingbourne

I was disappointed when Westhill Insurance failed to beat my quote after the excellent customer service I received, however, after having a claim with the company I insured with, I wish I stuck with Westhill now!! I will definitely be calling them back when all my insurances are due for renewal.
P D, Oxford

.......... and I will be happy to let others know what a great deal I got from Westhill Insurance for my car policy.
Mrs M McC, Croydon

I recently asked Westhill to provide a written quotation for my car insurance which was up for renewal. The prompt way they dealt with my enquiry over the phone and the excellent follow up with the necessary paperwork gave me the assurance that I am dealing with a company that gives its clients that personal touch and really wants their business and a very competitive prices. All in all a 1st class business offering which I wouldn't hesitate to recommend to any of my friends and colleagues.
Mr C N, Kent

I called Westhill Insurance after my last company failed to tell me my car policy had run out. They put me on cover straight away, over the phone, no hassle!
J G, Portsmouth

Thank you, thank you, thank you! I thought I was going to have to sell my car because I just couldn't get insurance anywhere. Ryan was really helpful and called me back once he had found an insurer to cover me. I would definitely recommend Westhill Insurance.
Mrs A M, Sutton

...... and I had heard terrible stories about making a claim on my car insurance, but I have to say everything was handled extremely efficiently and with the minimum of fuss - please pass my thanks on to Damien for all his assistance.
S W, Nottingham

I spent so long on the internet trying to get a good deal for my car insurance, I was totally fed up. I just wish I had phoned Westhill in the first place, I would have saved my time as well as my money!
Mr C L, Manchester

Motorbike Insurance (Back to Top)
I was on very limited time to make a decision on a purchase of a modified bike and I contacted a number of insurance agents who were unable to quote, including my present insurer. Donna made numerous phone calls to me in the space of a couple of hours. Which enabled me to purchase the bike ahead of other buyers.
M S, Pinner

I insure my Suzuki through Westhill Insurance, I found them to be the cheapest around and the most helpful. On top of that, they are local, so I can pick up my paperwork from their office in Bexleyheath.
Mr T J, London

When I called about my bike insurance renewal, the price had increased. After speaking with Wayne, he placed me with another insurer which was cheaper than last year.
Mr M H, Chesterfield

Thanks for all your help, my motorbike claim has now been settled in full. Your claims department was very efficient - just as you said they would be!
Mr S, Huntingdon

When I insured with Westhill Insurance I was pleasantly surprised at the after-service I received, I dealt with Damien and found him very helpful! He called me a few days after sending my paperwork out and talked me through what I needed to return, and also explained what other products they offer, I will certainly be calling him back for my home insurance.
J S, Truro

I have been with you for years now, but I always compare the market first. This year you were actually a few pounds more than the cheapest quote I found on-line, but I am so happy with your service I think it would be madness to go elsewhere - keep up the good work.
B J, Bexley

Van Insurance (Back to Top)
............ I phoned your company about van insurance and Ryan ended up insuring not just my van, but my wife's car and my holiday home, giving me a discount across all policies. Now that's what I call good business, well done to Westhill Insurance.
Mr K S, Bromley

I've always found you to be very good for my bike insurance and now I've insured my van with you also. I couldn't find a better deal anywhere, so thank you.
Mr T Y, Dartford

Thank you for all your help with my van insurance claim. I honestly thought I wasn't covered for my tools, so it was a pleasant surprise to learn that I was. I would definitely recommend you to anybody I know who is looking for van insurance.
B L, Milton Keynes

........... I have found your company to be both friendly and professional in all my dealings with you and that is why I came to you first when I bought a new van for my business.
K A, Dagenham

In my experience, it is very difficult to get to speak to a named person and receive good service but Wayne was extremely helpful and gave me a great quote for my van insurance - it was a pleasure to do business with Westhill.
C R, Bournemouth

Because my van has a few modifications, I was having great difficulty in getting a quote - until I found Westhill Insurance. Please pass my appreciation on to Damien, for all his help and attention to detail.
Mr B L, Cambridge

I've been insured with Westhill Insurance for around 5 years now, I find everyone goes the extra mile for me no matter what problem I have.
S B, Maidstone

Fleet Insurance (Back to Top)
As a business owner, I understand the importance of customer feed-back and so I would like to congratulate you both on the way Paul conducted himself and for the great deal he provided for my fleet insurance, which had previously been a perennial head ache for me. Well done, you deserve the business and it has been a refreshing pleasure to deal with your company.
G J, Leek

The amount of time we’ve collectively saved again this year has been fantastic, thank you.
G H, London

Thank you for the help with making the claim on the Mondeo. Life was made a lot easier with Malcolm being able to drive another car on the same policy while waiting for the repairs to be done.
V B, Oxford

I can’t believe I’d not heard of this before! You should be getting calls from my work colleagues as they didn’t know it was possible to insure family cars like that.
D K, Glasgow

To be truthful, I had always considered it too much hassle to change insurers for the company fleet policy and so much simpler to just renew for another year. However, we are looking to minimise expenditure right across the business this year and, as part of this process, we have switched to Westhill Insurance, made a notable saving on the premium and it was no hassle at all.
Mr F W, Brighton

When I chose Westhill Insurance for my company's fleet insurance I made a substantial saving and, true to their word, the service I have received has been first class.
L J, St Albans

....... and I had never really questioned why my previous brokers left everything to the last minute, I simply assumed that was standard practise. However, thanks to Westhill, I now understand they were actually preventing me from going elsewhere! Now it all makes sense and it is a pleasure to deal with a broker who respects my business.
B W, Stockport

In over 20 years of fleet management, I have never experienced such a fine level of service from an insurance broker. Claims history had always been a matter of contention, but since switching to Westhill I am kept informed on a regular basis - allowing me to understand the current status of all claims and I genuinely feel I am now in control of the situation.
Mr T P, London

Liability Insurance (Back to Top)
Roofing can be a dangerous business and it is important to have the right liability insurance. I arranged my public liability and employer's liability through Westhill and I found them to be most helpful and a pleasure to do business with.
Mr F V, Romford

...... and it seems even Doormen need public liability insurance these days! Thank you for finding suitable insurance for my needs where so many others had failed.
N Y, London

Public Liability insurance had always been an area of concern for me, but since coming to you I am confident I have the right cover in place and, when I think of the all the things that could potentially go wrong in my profession, it is nice to have that peace of mind.
V S, Sutton

I have used Westhill Insurance for my public liability insurance ever since I started out on my own, 16 years ago. Their rates are good and so is their service.
E J, Bexley

I just wanted to go on record and let you know how pleased I was with every aspect of your service from the first call I made to the receipt of my documentation - thank you.
Mr H D, Aberystwyth

Subsidence Insurance (Back to Top)
I thought buying my dream home was not going to become a reality when I discovered the area is considered to be a subsidence hotspot, so thanks for all your help in providing me with a suitable insurance policy.
D O’K, South Norwood

I had been warned to expect difficulties in insuring my house because it has been underpinned and I am so glad I did my research and found Westhill Insurance – it has been a pleasure dealing with you and to have the peace of mind I am adequately covered.
Mrs T E, Redhill

I wanted to thank you for your help and for responding so quickly to my query. Your advice and guidance were greatly appreciated - I approached your company due to the great feedback that other customers have given you on your website. I didn’t think that every word they wrote would be true - but it certainly is. Once again, many thanks.
L H, Southampton

And not forgetting; I had never heard of underpinning before and when the cracks first appeared I was really scared. Although there was a fair degree of disturbance when the underpinning was done, I was very impressed with the claims service I received from the moment I first called you right until when the work was completed.
H L, Colchester

Please convey my appreciation to Damien for all his work. For the first time in years I actually feel I have appropriate insurance for my home, confident the insurers appreciate my property has been previously underpinned.
Mr E E, York

I thought I'd never get a good deal for my home insurance, because of its history of subsidence. I'm just glad I found Westhill, because you offered a great rate and your service is fantastic. Thanks.
Mr G W, Exeter

Unoccupied Home Insurance (Back to Top)
In fairness, I would be the first to complain if I didn't get a good service and so I feel I should congratulate you on the excellent service you provided to me. It is so rare these days to get to speak to somebody who actually knows what they are talking about and in Deniz you have a real gem.
Dr I P A, Sheffield

Please pass my thanks on to Ryan for all his help and advice in respect of our unoccupied house insurance. I can't help but wonder how many home owners there are out there who don't realise their standard insurance is null and void if their property is unoccupied for long periods of time? (They should call you!)
B B, Croydon

I had no idea I needed a different type of policy for my house just because I spend long periods of time abroad. I only phoned up for a standard quote, but thanks to your professionalism I now understand why I need 'unoccupied home insurance'. Although it is a slightly more expensive option, it makes so much more sense than paying for a policy which would not have paid out if I made a claim.
J I, Oswestry

My brother recommended you to me and I have found your service to be first class. I had previously paid much more for similar cover elsewhere, believing insurance was hard to obtain for unoccupied property - now I know better, thanks to Westhill.
J S, Tonbridge

My advice to anybody who has an unoccupied property is to insure it through Westhill Insurance Services, because they certainly know their stuff and their rates are very competitive.
O W, London

I just wanted to say a thank you for your speedy and informed responses. It makes such a difference, especially when these days customer service seems to have taken a steep decline. Your company have been really professional, and out of all the arranging we have had to do from overseas, this comes as a welcome change to others I could mention.
N C, Bristol

Tipper Truck Insurance (Back to Top)
I don’t usually heap praise on insurance companies but, after the difficulties I had in trying to get insurance for my truck, I am happy to let others know what a great job Westhill did for me.
Mr J D, Birmingham

Please pass my thanks on to Wayne for all the work he did in getting me a good price for my tipper insurance.
R McD, Swindon

You insure my motorbike, my home and my liability. So it was obvious I would try you first for my tipper insurance - I did try other places for a comparison quote, but I got fed up with all the aggravation. Well done Westhill, your service is the best!
K S, London

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